Clear documentation at every stage

A well-coordinated shipment requires accurate information and clear documentation. Paperwork establishes the agreed details, identifies the assigned carrier, and records the condition of the vehicle or freight during the handoff process.

Two important documents are the Rate Confirmation and the Bill of Lading (BOL).

The Rate Confirmation confirms the agreed transportation assignment between the brokerage and the assigned motor carrier. It generally outlines:

The BOL records shipment information and the condition of the vehicle or freight at pickup and delivery. For vehicles, it typically includes:

The pickup inspection is especially important — review the condition carefully and make sure visible damage or observations are documented before loading.

Auction and dealer pickups may require release authorizations, gate passes, buyer information, or other facility paperwork.

Throughout coordination, we keep you informed about important developments, such as:

Updates arrive by email, phone, or another agreed method. Our team can explain any paperwork, provide applicable documents, and clarify the responsibilities of the brokerage and the assigned carrier.