Business transportation FAQ

Yes. We work with franchised and independent dealerships, used-car dealers, rental companies, brokers, wholesalers, fleet operators, leasing companies, and other businesses. Contact our team — we’ll review your needs, set up the account, and arrange a personal support contact.

Yes. Business invoices can be issued under your company name with shipment or order references for your accounting team. Provide correct billing information when opening the account and share any specific invoicing requirements.

Depending on your account arrangement, we can discuss individual invoices per shipment or consolidated invoicing, including monthly billing summaries. Confirm the format with your support agent when establishing the account.

Payment arrangements are discussed directly with our team and confirmed under your account terms. Net 7, Net 15, and Net 30 aren’t standard automatic options — contact us to discuss what’s available for your business.

Depending on volume, frequency, routes, and other circumstances, your business may qualify for special pricing or discounts. Pricing is reviewed individually — talk to your support agent.

KA MegaTrans operates as a transportation brokerage and maintains its applicable brokerage authority and bonding requirements. Contact our team if you need verification or documentation of our operating credentials.

We work with licensed and insured carriers. Carrier insurance is provided under each carrier’s policy, subject to its limits, terms, conditions, and exclusions. Review insurance requirements before dispatch — especially for high-value, specialty, or commercial vehicles.

Yes. After a carrier is assigned, request their COI through your support agent. We can also provide KA MegaTrans’s own insurance documentation — tell us which documents your dealership or compliance department needs.

No. Don’t assume personal items left inside a vehicle are covered — it depends on the policy and its exclusions. If a vehicle contains personal items, discuss it with your support agent before booking.

Document the damage with clear photos and make sure it’s recorded on the Bill of Lading. Contact KA MegaTrans support as soon as possible — we’ll help coordinate with the carrier and guide you on contacting their insurer. Claims are handled under the carrier’s policy and procedures.

The customer provides the auction release documents, buyer authorizations, gate passes, and other paperwork required by the facility — auctions have their own release procedures and may require specific documents before a carrier can collect.

Yes, as well as other auction locations across the U.S. Provide the vehicle details, lot information, release authorization, and any pickup instructions required by the facility.

Typically: year, make, model, and VIN; pickup and delivery addresses; auction name and lot number; release authorization and documents; appointment or gate instructions; condition and operating status; key availability; and special loading or unloading requirements.

Sometimes — but condition and loading must be reviewed first. If it rolls, steers, and brakes, winch-assisted loading may work; if not, forklift-assisted loading or another solution may be needed. Contact your agent before booking if there are no keys, damaged wheels, or missing parts.

Yes. Once a carrier is assigned and the information is available, your support agent provides the relevant carrier and driver details so you can prepare for pickup.

Yes. The BOL records shipment information and the vehicle’s condition at pickup and delivery. Review the condition carefully and make sure existing or new damage is documented before signing.

Yes — by email, phone, or another agreed contact method, based on your business preferences.

Yes. Request shipment summaries with vehicle details, routes, quoted prices, and statuses to organize activity and keep internal records.

Yes, for any number of vehicles — including different pickup and delivery locations and a mix of open and enclosed. We send a questionnaire to collect the details, then prepare an all-inclusive quote.

Yes. Business accounts work with a personal support agent for requests, repeat bookings, updates, and account needs — referring to previous vehicle and location details to make future requests easier.

Yes. We can discuss weekly, biweekly, monthly, or custom arrangements on routes throughout the U.S., reviewing route, frequency, volume, and carrier availability.

Contact your KA MegaTrans support agent first — pickup delays, delivery issues, documentation questions, or carrier concerns. For damage, document the condition promptly and we’ll guide you through the carrier’s claim procedures.