Privacy Policy

This Privacy Policy explains how KA MEGA TRANS LLC (“KA MegaTrans,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit kamegatrans.com (the “Site”), request a quote, book a shipment, or otherwise communicate with us. By using the Site or our services, you acknowledge the practices described in this Policy.

1. Who we are

KA MegaTrans is a licensed property broker that arranges vehicle and freight transportation through independent, federally authorized motor carriers. We do not own trucks or physically transport vehicles ourselves.

• Legal name: KA MEGA TRANS LLC
• USDOT Number: 9966936 · MC Number: MC-56969389
• Address: 234 N Belmont St, Glendale, CA, USA
• Phone: (747) 269-4783 · Email: support@kamegatrans.com

2. Information we collect

Information you give us

• Contact details, such as your name, email address, and phone number.
• Shipment details, such as pickup and delivery locations (ZIP code, city, or address), vehicle year, make, model, and condition, transport type, and preferred dates.
• Booking and delivery details, such as the names and phone numbers of the people releasing and receiving the vehicle, gate passes, lot or stock numbers, and release documents.
• Business details if you request a business account or bulk quote, such as company name, role, volumes, and billing contacts.
• Payment information needed to settle a booking. Card or bank details are handled by the payment provider or the carrier that collects payment; we do not store full card numbers on the Site.
• Messages and reviews you send us by form, email, phone, or text, including any review you allow us to publish.
• Newsletter sign-ups, which consist of your email address.

Information collected automatically

• Device and usage data, such as IP address, browser type, pages viewed, referring page, and the date and time of your visit.
• Cookies and similar technologies used by our website platform and analytics tools (see Section 7).

Information from others

We may receive information from carriers (for example, pickup and delivery status, Bill of Lading details, and photos of the vehicle), from auctions and dealers when they release a vehicle to us, and from public carrier-safety databases when we vet carriers.

3. How we use your information

• To prepare and send quotes, and to answer your questions.
• To book, dispatch, and track your shipment, and to share necessary details with the assigned carrier.
• To send updates about your shipment by email, phone, or text message.
• To process payments, prevent fraud, and keep business and tax records.
• To handle damage claims, disputes, and customer-service requests.
• To improve the Site and our services and to understand how visitors use them.
• To send newsletters or promotions if you have opted in; you can unsubscribe at any time.
• To comply with law, regulations of the Federal Motor Carrier Safety Administration (FMCSA), and lawful requests from authorities.

4. Calls and text messages

When you submit a quote request or give us your phone number, you agree that KA MegaTrans and the carrier assigned to your shipment may call or text you about your quote and shipment. Message and data rates may apply. We will not send marketing text messages without your separate consent. Reply STOP to opt out of text messages at any time, or contact us. Opting out of marketing does not stop messages required to complete a shipment you booked.

5. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only as needed to provide our services:

• Motor carriers and drivers assigned to your shipment, who receive the contact, location, and vehicle details needed to pick up and deliver.
• Service providers that host the Site, store our records, send email, or provide analytics or payment processing, under contracts that limit their use of the data. These include our website platform (Squarespace) and our business email and productivity suite (Google Workspace).
• Auctions, dealers, storage facilities, and ports involved in releasing or receiving your vehicle.
• Insurers and claims adjusters when a damage claim is filed.
• Authorities when required by law, subpoena, or to protect rights, safety, and property.
• A buyer or successor if our business is sold, merged, or reorganized.

6. How long we keep information

We keep quote requests for up to 24 months so that we can follow up and re-quote. We keep booking, payment, and shipment records for as long as needed for accounting, tax, insurance, and regulatory purposes, which is generally up to 7 years. After that, we delete or anonymize the data.

7. Cookies and analytics

Cookies are small files stored on your device. The Site uses:

• Strictly necessary cookies, set by our website platform to deliver pages securely, balance load, and remember choices such as consent preferences.
• Analytics cookies, which help us understand traffic and page performance in aggregate.
• Functional resources, such as web fonts and our quote form service, which may receive your IP address when they load.

You can block or delete cookies in your browser settings. Blocking strictly necessary cookies may affect how the Site works. Where a cookie banner is shown, you can change your choices at any time. Our Site does not currently respond to “Do Not Track” signals, but we honor Global Privacy Control (GPC) signals as a request to opt out of any sale or sharing of personal information.

8. How we protect information

We use reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS), access restricted to authorized staff, and reputable service providers. No system is completely secure, so we cannot guarantee absolute security. Please do not send full card numbers or passwords by email or text.

9. Your choices and rights

You can ask us to access, correct, or delete your personal information, or to stop marketing messages. We may need to keep certain records to complete a shipment, resolve a claim, or meet legal obligations.

California residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA), gives you the right to:

• Know what personal information we collect, use, and disclose, and to receive a copy of it.
• Request deletion or correction of your personal information.
• Opt out of the sale or sharing of personal information. We do not sell or share it.
• Limit the use of sensitive personal information. We do not use sensitive personal information to infer characteristics about you.
• Not be discriminated against for exercising these rights.

In the last 12 months we collected the categories described in Section 2: identifiers, commercial information (shipment and booking records), internet activity, approximate geolocation from ZIP codes and addresses you provide, and professional information for business accounts. We disclosed them for business purposes only to the recipients listed in Section 5.

To make a request, email support@kamegatrans.com or call (747) 269-4783. We will verify your identity by matching information we already hold, and we will respond within 45 days. You may use an authorized agent, who must provide written permission from you.

10. Children

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.

11. Other websites

The Site may link to other websites, such as carrier safety databases or review platforms. Their privacy practices are their own, and we encourage you to read their policies.

12. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows when it last changed. If we make material changes, we will post a notice on the Site.

13. Contact us

Questions or requests about privacy: KA MEGA TRANS LLC, 234 N Belmont St, Glendale, CA · (747) 269-4783 · support@kamegatrans.com.